At galvinjonathan.com, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer a straightforward return and refund process as outlined below.
Return Eligibility
Items may be returned within 30 days of delivery. To be eligible for a return, products must be unused, unwashed, and in their original packaging with all tags intact. We reserve the right to refuse returns that do not meet these conditions.
Return Process
To initiate a return, please contact our customer support team at jonathan@galvinjonathan.com with your order number and reason for return. Once your request is approved, you will receive instructions on how to return your item.
Return Address
All approved returns should be sent to the following address:
6154 Gold Spirit St, Corona, CA 92880, United States
Refunds
After we receive and inspect your returned item, we will process your refund. Approved refunds will be issued to your original payment method within 5–10 business days. Please note that processing times may vary depending on your payment provider.
Shipping Costs
Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and order details. We will arrange a replacement or full refund at no additional cost.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene reasons or other restrictions. These will be clearly indicated on the product page.
If you have any questions about our Refund Policy, please contact us at